CACHE RELATED ISSUES

Cache-related issues on SFI tend to appear when login sessions do not terminate properly.  In an event you get a "sessions expired" window, you can do the following:-

1. Clear all browser caches.

    This can be done by pressing down the CTRL and F5 buttons together. You can do this 3-5 times to ensure that cache is cleared.

2. Access the platform using an incognito window ( for Google Chrome Users) and a new private window(firefox users)

 Please get in touch on this email or support number 0734223388 in case you have any challenges.

 

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